Steps for selecting an advertising agency have been well defined by the American Association of Advertising Agencies. Specifically:
- Preparation
- Hire a pitch consultant vs. having the time to do your homework
- Prepare a brief containing business goals and objectives
- What are your needs
- What are the approval processes and measurement
- What are planned expenditures and scope of work
- Length of engagement
- Compensation parameters
- Screening the long list
- Introductory calls or meetings to verify interest
- Get agencies excited to invest their time in your business
- Capabilities Review
- Case Studies
- Staff
- Chemistry Review
- Work assignment (Optional)
- Pay for it
- Contract/Compensation
- Scope of work
- Pricing
- Staffing (by department, by billing rates)
- How the Agreement will end
- Fixed Fee vs. Commission
- Markup policies (creative production)
- Out of Pocket expense policies (eg; travel)
- Award Assignment
- Launch Event to Inspire the extended team
- Team Meeting to Define mutual expectations
- Types of Interactions and Frequency
- Phone vs. In person
- Documentation
- Call Reports
- Meeting Reports
- Joint Expectations of Each Other
- Creative Taste
- Rough Timeline
- Measurement - what is success
- Types of Interactions and Frequency
- Team Meeting to review 1st Project
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